Archives: FAQs

Can I keep my existing backsplash when replacing my countertops?

Most of the time, yes. However, there are a few cases in which some or all of your backsplash may need to be replaced. Click this link for more information: https://accentcountertops.com/can-you-keep-your-existing-tile-backsplash-when-replacing-your-countertops/  

Do I need to have my new cabinets installed before template?

Yes, you will need your cabinets permanently installed and perfectly level before we template. This includes having all end panels and fillers installed.

Can I undermount a dual mount sink?

No, we can only mount dual mount sinks as top mount. Click this link for more information: https://accentcountertops.com/common-problems-with-dual-mount-sinks-installed-as-undermount-sinks/  

Does my farm sink need to be installed before template?

If it’s an undermount farm sink, it will need to be set in place and leveled with the top of your cabinets. Click this link for more information: https://accentcountertops.com/how-to-prepare-your-farm-sink-before-template/

Do I need to remove my cabinet drawers for the installation?

Yes, the top drawers need to be removed. The bottom drawers should be emptied out.

Does Accent Countertops disconnect and reconnect plumbing?

Yes, we can take care of most disconnect and reconnects for an additional charge. Please plan on the plumbing reconnect the day after installation. One of our countertop specialists will be happy to discuss plumbing options with you!

What is the turnaround time from Template to Installation?

As long as the material is not backordered, we can generally install within two weeks. Please plan for an additional week to two weeks for outlying geographic areas.

Do I need to have my appliances at time of installation?

We require that the stove, refrigerator, and dishwasher be disconnected and moved out of the way. We require that the plumbing be disconnected unless you are contracting us to do your plumbing disconnect and tear out of your existing countertops.

When will I receive an install date?

We generally schedule the installation after we’ve templated your cabinets and reconciled for any changes made during the template appointment and after the countertop material has been delivered to our warehouse.

How long will install take?

The average Kitchen job is two to four hours. Some smaller jobs like vanities could be less and larger projects such as commercial jobs or residential jobs with multiple kitchens or housing units could span over several days.